Helping Hands is committed to the principles of independence, dignity, integration and equality of opportunity and to meeting the needs of people with disabilities.

Our website follows the accessibility guidelines of Web Content Accessibility Guidelines (WCAG) 2.0 Level AA, other than providing captions on live videos or audio descriptions for pre-recorded videos.

WCAG 2.0 is an internationally accepted standard for web accessibility, which sets out guidelines for organizations to follow to make their websites more accessible for people with disabilities. The guidelines cover things like writing web content in clear language, providing alternate text for images and making sure someone can navigate our website with just a keyboard*. Following these guidelines helps to make our site accessible to a wider range of people with disabilities.

Accessibility Tools
A number of options for making the Helping Hands website more accessible are available by clicking on the Accessibility Tools icon along the edge of the screen. These options include increasing or decreasing the size of the font, and rendering the website in greyscale, high contrast, negative contrast, or light backgrounds. There is also the option to underline all links and change the font which may be more readable.

Skip to content
At the top of every page there are links to skip to the main content. This feature allows you to skip over the repeated content at the beginning of each page (such as the heading and navigation) and go straight to the main page content. To see these links, press ‘Tab’ at the top of each new page.

This is especially useful to those with screen readers because it gives the user a way to avoid listening through lengthy menus every time they enter a new page.

Helping Hands is committed to further improvements to the accessibility of our site. If you have any suggestions or concerns about the accessibility of this site, please let us know by contacting:

* Access Ontario