Empowering Independence.
Ensuring Care.

Become a client.

Community in-home care
& caregiver support services

Helping Hands exists to serve clients in our community by bringing support, maintenance and enhancing their quality of life so they can live independently. We service the Orillia and surrounding area. Our in-home care and caregiver support are at the heart of Helping Hands.

More about us.

We provide services that help keep seniors and adults with physical disabilities healthy and independent at home.

Affordable transportation services that meet mobility needs and foster independence.

→ Sign up for transportation

Services include non-medical personal care, medical reminders, meal preparation, and more.

→ Sign up for personal care

Safe and supporting environment for recovery and transitioning into more permanent living. 

→ Sign up for transitional bed service

Use your address to browse service categories and see what services are available near you.

↓ Search by map below

Find out what drives Helping Hands

Like most success stories, Helping Hands had small beginnings. In 1972 at Betty Forward’s kitchen table on Hughes Rd, Orillia, Betty and her eight sons saw a need and began to provide lawn care, snow removal and transportation to seniors in the Orillia area. A few years later, they had a small staff based out of the home of the company’s first executive director, providing personal support services similar to today.

→ How to volunteer or get involved

Latest News

Photo of Linda, one of our dedicated personal support workers.

An interview with one of our dedicated personal support workers

May 21, 2024
On PSW Day, we interviewed Linda, a dedicated personal support worker who has been with Helping Hands Orillia for over 16 years.
Older adult carrying a box

How medical alert systems can enhance independence

May 17, 2024
Discover how medical alert systems provide crucial support and peace of mind for older adults living alone.
Two men are helping an elderly man get out of an assisted transportation vehicle.

New website for transportation to medical appointments now open in Simcoe County

September 14, 2023
We are hoping to alleviate that stress and that internet searching, with this one-stop shop website, for those in Simcoe County looking for safe, easy and accessible transportation to medical appointments.
Show More

Connecting you to help

  • What kind of duties can my PSW/ home support worker do?

    This will link to the in-progress scope of practice document/page.

  • How can I pay my invoice?

    Billing goes out at the beginning of the following month your services were provided. 


    Preferred Payment Options:


    Automatic Credit Card Withdrawals

    Payment is withdrawn on the 20th of each month (or the next business day). Call 705-325-7861 to sign up today.


    E-transfer

    payments@hhorillia.ca

    Memo: Invoice # and Clients Name


    Visa/Mastercard/AMEX

    Call 705-325-7861 to make a payment

  • How can I confirm my visit time?

    The best way to confirm your appointment time any time of the day, or to request another visit, is through Client Portal. Sign up today if you have not already.


    Reminder Calls:

    The day before your visit, you will receive a reminder call of the time your visit is. If you do not receive the call, please notify our office at 705-325-7861.

  • What are your office hours?

    Helping Hands Orillia West St office is open Monday-Friday 8:30AM to 4:30 PM, excluding statutory holidays. However, we accept phone calls 24/7, 365 days a year. Please reach out at 705-325-7861.

Collaborating across communities

Helping Hands maintains a unique service model by providing a wide range of home care and community support services for seniors and adults with physical disabilities. Our services are subsidized by government funding, allowing us to provide a wide range of support. With the incredible dedication and generosity of our many volunteers, we can continue to help maintain independence during the journey of aging.

Learn more

Client Testimonials

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We could not manage without Helping Hands. Thank you so much.

The Family of MH

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Thank you everyone at Helping Hands for all you do for older folks. 

ML

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Thank you so much for making this community a better place to live!

Tom D

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We value your feedback

Your experience matters to us. Please share your feedback to help us better serve you.

→ Offer feedback on your service experience or make a complaint.

→ Acknowledge an employee for their excellent service!

→ Have any questions about our service standard?

→ View our Client Charter.

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We have a 24/7 answering service available.

Call us 705-325-7861 ext 365