NOTICE - Due to the ongoing state of emergency Helping Hands Orillia clients may experience service disruptions for the week of March 31-April 4 2025.

Empowering Independence.
Ensuring Care.

Become a client.

Community in-home care
& caregiver support services

Helping Hands exists to serve clients in our community by bringing support, maintenance and enhancing their quality of life so they can live independently. We service the Orillia and surrounding area. Our in-home care and caregiver support are at the heart of Helping Hands.

More about us.

We provide services that help keep seniors and adults with physical disabilities healthy and independent at home.

Meals on Wheels

Enjoy a nutritiously balanced meal delivered right to your doorstep.

→ Sign up for meal delivery

Transportation

Affordable transportation services that meet mobility needs and foster independence.

→ Sign up for transportation

Personal Care

Services include non-medical personal care, medical reminders, meal preparation, and more.

→ Sign up for personal care

Transitional Bed Service

Safe and supporting environment for recovery and transitioning into more permanent living.

→ Sign up for transitional bed service

Telephone Safety Checks

Phone calls are a great way to stay connected, feel safe and supported.

→ Sign up for telephone reassurance

View Service Map

Use your address to browse service categories and see what services are available near you.

↓ Search by map below

Explore our Service Map

Find out what drives Helping Hands

Like most success stories, Helping Hands had small beginnings. In 1972 at Betty Forward’s kitchen table on Hughes Rd, Orillia, Betty and her eight sons saw a need and began to provide lawn care, snow removal and transportation to seniors in the Orillia area. A few years later, they had a small staff based out of the home of the company’s first executive director, providing personal support services similar to today.

→ How to volunteer or get involved

Latest News

Photo of Linda, one of our dedicated personal support workers.

An interview with one of our dedicated personal support workers

May 21, 2024

On PSW Day, we interviewed Linda, a dedicated personal support worker who has been with Helping Hands Orillia for over 16 years.

How medical alert systems can enhance independence

May 17, 2024

Discover how medical alert systems provide crucial support and peace of mind for older adults living alone.

Two men are helping an elderly man get out of an assisted transportation vehicle.

New website for transportation to medical appointments now open in Simcoe County

September 14, 2023

We are hoping to alleviate that stress and that internet searching, with this one-stop shop website, for those in Simcoe County looking for safe, easy and accessible transportation to medical appointments.

Connecting you to help

What kind of duties can my PSW/ home support worker do?

This will link to the in-progress scope of practice document/page.
How can I pay my invoice?

Billing goes out at the beginning of the following month your services were provided.

Preferred Payment Options:

Automatic Credit Card Withdrawals
Payment is withdrawn on the 20th of each month (or the next business day). Call 705-325-7861 to sign up today.

E-transfer
payments@hhorillia.ca
Memo: Invoice # and Clients Name

Visa/Mastercard/AMEX
Call 705-325-7861 to make a payment
How can I confirm my visit time?

The best way to confirm your appointment time any time of the day, or to request another visit, is through Client Portal. Sign up today if you have not already.

Reminder Calls:
The day before your visit, you will receive a reminder call of the time your visit is. If you do not receive the call, please notify our office at 705-325-7861.
What are your office hours?

Helping Hands Orillia West St office is open Monday-Friday 8:30AM to 4:30 PM, excluding statutory holidays. However, we accept phone calls 24/7, 365 days a year. Please reach out at 705-325-7861.

Collaborating across communities

Helping Hands maintains a unique service model by providing a wide range of home care and community support services for seniors and adults with physical disabilities. Our services are subsidized by government funding, allowing us to provide a wide range of support. With the incredible dedication and generosity of our many volunteers, we can continue to help maintain independence during the journey of aging.

Learn more