Manager, Client Care

Manager, Client Care

Reports To

Director of Quality, Performance, and Special Projects

About Company

Helping Hands provides community support services to seniors and adults with physical disabilities. We offer a supportive work atmosphere, focusing on teamwork and personal growth, competitive wages, and work-life balance.
If you are looking for the opportunity to support older adults and adults with physical disabilities in our community and enable them to live independently in their own homes, then join our Helping Hands team!

Posting Summary

Helping Hands is looking to fill the position of Manager, Client Care. The Manager, Client Care is primarily responsible for supervising the front-line services and activities of Helping Hands. The position is responsible for overseeing and engaging all personal support workers, homemakers, volunteers, and other staff performing duties in the Community and Site locations. The manager also conducts performance reviews, coordinates professional development, and performs other managerial duties as required.

Other duties include, but are not limited to, report writing, administrative duties, budgeting, policy development, quality improvement practices, development and monitoring of key performance indicators, etc.

The Manager, Client Care must possess the following:
– degree or an advanced diploma in a related field
– A driver’s license and a reliable vehicle
– A clean criminal reference check
– Current First Aid and CPR
– sound analytical thinking, planning, prioritization, and execution skills
– strong formal and informal leadership skills

Applicant Submission Details

Please apply by sending your cover letter and resume to

We thank all applicants for applying, however, only those selected for an interview will be contacted.

Human Rights Statement

Helping Hands is dedicated to providing an atmosphere free from barriers in order to promote equity and diversity and will ensure the full participation and advancement of members of protected groups, which include but are not limited to women, Indigenous persons, members of visible minority groups, and persons with disabilities. Helping Hands is committed to ensuring that its hiring process is fair and equitable for all persons.

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